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Can I ask for refund or exchange if I'm not satisfied?

Answer:

If you wish to return an item for any reason you can do so, but you must first confirm that this is possible by contacting us via email or raise a request ticket at Return Authorisation Request Page. Any goods returned to us without prior consent are sent back to you at your cost.

You must ensure that you return the item within 7 days of receiving your order. Items must be returned in a new or unused condition. We will refund the cost of the items but the shipping is non-refundable.
 
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