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Can I cancel my order?


You should be able to cancel your order without any problem provided that you raise an order cancellation request ticket before your order is dispatched.

To do this, please go to our Order Cancellation and Return Authorisation page and fill up all the necessary details and submit to us as soon as possible. We will cancel the order for you and refund the full sum you have paid, if the order is still being processed.

If it has already been dispatched there is nothing we can do. You may refer to our shipping and returns policy for the next stage.
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